Medical Disclaimer

Last updated: April 2026

Xvera Medical is a private, consultant-led telemedicine clinic providing medical assessment, prescribing, and ongoing clinical care. We are committed to delivering safe, high-quality treatment to every patient.

Please read this disclaimer carefully. By using this website or our services, you confirm that you have read and understood it.

1. This Website Does Not Provide Medical Advice

The information on this website is provided for general informational purposes only. It is not intended to be, and should not be taken as, personal medical advice.

Reading content on this website does not create a doctor-patient relationship. A clinical relationship with Xvera Medical is only established following a formal consultation and clinical assessment by one of our clinicians.

As a remote (telemedicine) service, some conditions may require in-person assessment which cannot be fully replicated online.

2. Treatment Is Based on Individual Clinical Assessment

Any treatment provided by Xvera Medical is based on an individual clinical assessment of each patient. Information on this website about treatments, medications, or programmes is general in nature and does not indicate that any specific treatment is appropriate or available for you.

Payment for a consultation or membership does not guarantee prescribing, access to a specific medication, or continuation of any treatment. All clinical decisions are made solely on medical grounds.

3. This Is Not an Emergency Service

Xvera Medical is not an emergency service. If you are experiencing a medical emergency, call 999 immediately. For urgent but non-emergency concerns, contact NHS 111.

Our services are not a substitute for your NHS GP or emergency care. We strongly encourage all patients to remain registered with an NHS GP.

4. Medication and Treatment Information

Information about medications and treatments on this website are provided for educational purposes. It does not replace the specific advice given to you by your Xvera clinician during a consultation.

All medications carry potential risks and side effects. These will be discussed with you individually as part of your clinical assessment and ongoing care.

5. Regulation and Registration

Xvera Medical is operated by Xvera Ltd, registered in England and Wales. Our clinical services are provided by GMC-registered consultant physicians delivered in accordance with UK clinical and regulatory standards and we are regulated by the Care Quality Commission (CQC).

6. Limitation of Liability

Whilst every effort is made to ensure the accuracy of information on this website, Xvera Ltd does not accept liability for errors or omissions, or for any consequences arising from reliance on information provided outside of a clinical consultation.

Any use of information from this website is at your own discretion and risk.

Nothing in this disclaimer excludes or limits liability for death or personal injury caused by negligence, or any other liability which cannot be excluded under English law.

7. Questions

If you have any questions about this disclaimer or about our services, please contact us at: admin@xveramedical.com